Last modified: 3/12/2021
“Company” refers to Sapphire Business Solutions as well as its affiliates & subsidiaries.
Information We Collect
We collect a variety of information from our customers and visitors to the Website. As described below, some information is automatically collected when you visit our Website and some you provide to us when registering or filling out a form or communicating with us. We may also acquire information from third parties.
Information Collected Automatically: Whenever you visit our Website, we automatically collect some information about your transactions with us, and your use of our Website. For example, we automatically collect your IP address, the type of operating system and web browser you use and related information. We also automatically track certain information about your activities on our Website such as the pages you visit.
Information You Provide Us: If you provide us with Personal Information by filling out a form, registering for an account, or contacting us, we collect that Personal Information. If you contact our customer services agents, you may also provide us with Personal Information that we collect.
From time-to-time, Company may give you the opportunity to participate in sweepstakes, contests or surveys on our Website. If you participate, we will collect certain Personal Information from you.
Reviews and Public Forums: We may provide you with the opportunity to review our products or participate in public forums associated with the Website. Any reviews, posts or comments will be public so you should use care before posting information about yourself online.
Additional Information We Collect: We may acquire additional information about our customers from third parties, such as the U.S. Postal Service. We may incorporate this additional information with the existing information we collect about our customers.
Where we Process and Store Data: Company processes and stores data in the United States. By using the Website and providing us with your Personal Information, you are consenting to the transfer and processing of your Personal Information in the United States.
Cookies and Similar Files
Our Website uses “cookies” and files that are similar to cookies. Cookies are alphanumeric identifiers created by your browser at our request and stored on your computer. When the cookie is stored on your computer, Company assigns you a unique customer code. When you return to our Website, we read the cookie to identify you as one of our customers and help recall orders or preferences you have selected. The cookie also enables us to recall your past activities and tailor site elements and special offers to you.
Most Web browsers accept cookies by default, but allow users to reject cookies by changing the browser preferences. If you have set up your browser to reject cookies or if you delete your cookies, some aspects of our Website may not work properly.
We also use ETags to store a unique customer code in the cache of your browser that allows us to identify you when you return to the Website. The ETag allows us to tailor the Website and recall your preferences and past orders. Clearing your browsers cache will delete any ETags.
If you receive emails from Company, we may use Web Beacons and similar technologies allow us to track whether you have opened the message and whether you have clicked on links contained in the message.
We use third-party advertising companies to serve advertisements on our behalf. These companies may use a cookie or similar technology to tailor the advertisements you see, to track your response to their advertisement and to measure the effectiveness of their advertising. We may also provide these companies with Personal Information to help them serve more relevant advertisements on our behalf.
You can learn more about targeted advertising, its benefits and your choices by going to http://www.aboutads.info/consumers/. The targeted advertising companies we work with are members of the Network Advertising Initiative. The NAI allows you to limit targeted advertising from its members by using an opt-out tool available on the NAI website at http://optout.networkadvertising.org/?c=1 .
Use and Disclosure of Information
We use the information that we collect about you to maintain, improve, and administer our Website, operate our business, provide products and services that you request, administer your account, inform you about products and services that might be of interest to you, and personalize your online experience.
Business Operations: In order to carry out certain business functions, such as order fulfillment, payment processing, e-mail delivery, or marketing, we sometimes hire other companies to perform services on our behalf. We may disclose Personal Information that we collect about you to these companies to enable them to perform these services.
Communicating with You: We use Personal Information to communicate with you about your order, remind you of orders you have pending and other transactional or administrative updates as well as to send you offers for products and services that may be of interest to you.
Third Party Offers: We may send you offers on behalf of third parties or promote such offers on our Website. We do not share any Personal Information with the third party, unless you accept the offer or request additional information about the offer.
Law Enforcement, Protection of Company and our Customers: We may also disclose Personal Information in other circumstances as required by law. We also reserve the right to disclose your Personal Information when we believe such disclosure is appropriate to cooperate with an investigation of activities claimed to be unlawful or to protect the rights or property of Company or others.
Merger, Sale or Acquisition: In addition, it is possible that in the future another company may acquire Company or its assets or that Company may partner with or purchase another company to continue to do business as a combined entity. In the event that any such transaction occurs, it is possible that our customer information, including your Personal Information, may be transferred to the new business entity as one of Company’s assets. In such an event, we will update this policy to reflect any change in ownership or control of your Personal Information.
Links to Third Party Products and Services
While you are visiting or using the Website, you may be presented with an opportunity to purchase third party products or services. These products and services are offered and supplied by independent companies. If you click on one of the presented offers, you will be redirected to the site of the third party, and any information you provide in response to the offer will be governed by the privacy and other policies of that third party.
The following organizations may participate in the processing of your data. This list will be kept up to date, with updates occuring within 30 days of sub-processor engagement.
Special Notice for California Residents
If you are a Customer who resides in California you may request, once a year and free of charge, a list of the third parties to whom we have disclosed Personal Information (if any) for their own marketing purposes. See the Contact Us section above for how to make this request.
The California Consumer Privacy Act (CCPA) also provides you as a California resident with several additional rights
- The right to request we provide you with the following information.
- The categories of Personal Information we have collected about you;
- The categories of sources from which we collect your Personal Information;
- The business or commercial purpose for collecting your Personal Information;
- The categories of third parties with whom we have shared your Personal Information; and
- The specific pieces of Personal Information we have collected about you.
- The right to request we delete the Personal Information we have collected from you, with some exceptions.
- The right to tell companies not to sell your personal information. Please note, however, we do not sell Personal Information to third parties.
- The right not to be discriminated against for exercising any of these rights.
You can exercise these rights by contacting us in any of the ways provided in the Contact Us section. We may ask you do verify your identity by asking you to provide us with certain information we already have to confirm your identity.
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